Norden Dust Covers

We hope you will be totally happy with everything you have bought from us but if you change your mind for any reason we are happy to refund or exchange any unsuitable items provided they are unused and in their original condition and packaging within 30 days of purchase. (This information relates to orders placed online only.)

How To Return An Item

A valid returns note should be obtained by contacting our customer service team on 01706 655500 or via Email to enquiries@nordendustcovers.co.uk

Damaged Goods

In the unlikely event that you order is received damaged please contact us on 01706 655500 for further instruction.

All damaged items must be reported on the same day as delivery.

Where possible report damage to the delivery driver and refuse the delivery so that the parcel is returned to us.

Alternately please inspect all items for damage on receipt of the order and report damages to our customer service team on the day of delivery.

Faulty Goods

Faulty items must be reported within 7 days of receipt to 01706 655500, or enquiries@nordendustcovers.co.uk